petani Casino & Sportsbook Data Care

This page describes what we collect when you use petani and how we keep that data protected. When you create a petani account, fund via DANA, e-wallet, mobile banking, or place a bet on Liga 1, we collect information necessary to verify your identity, process your transactions, and deliver our service securely.

We treat your personal and financial data with care. We do not sell your information to marketers or third parties unrelated to running petani. We encrypt sensitive data in transit and at rest. We comply with standard data protection practices and respect your rights to access, correct, or delete your information.

Read this policy to understand what we collect, how we use it, and how you can control your data on petani.

What we collect when you join petani

We collect the following information when you create a petani account: your full name, date of birth, email address, phone number, and a government-issued ID photo for identity verification. We ask for this information to confirm you are 18 years old or older and to prevent fraud and money laundering.

When you place a bet on a Liga 1 match, participate in live-dealer tables, or play slot games, we record your wager, the game outcome, and the result. We keep this information to settle your bets accurately, resolve disputes, and generate your transaction history. We also log your IP address, device type, and browser information for security purposes.

If you contact our support team, we retain your messages and any attachments you send. We use this correspondence to investigate your issue and improve our service. We also collect usage analytics—which games you view, how long you spend in each section, and when you log in—to understand how players use petani and to optimize our platform.

How we use your data on our petani platform

We use your identity information to verify your account and comply with anti-money-laundering regulations. We use payment details to process your deposits and withdrawals. We use your betting and gaming history to settle bets, generate your account statements, and investigate disputes.

We use device and IP information to detect unauthorized access, prevent fraud, and secure your account against compromise. We use support communications to respond to your requests and improve our customer service. We use analytics to understand which games are popular (e.g., Liga 1 sportsbook vs. live-dealer tables), identify technical issues, and personalize your experience—for example, showing you upcoming Piala AFF matches or new slot releases based on your past activity.

We do not use your data to send unsolicited marketing emails unless you explicitly opt in to our newsletter. We do not share your identity information with unrelated third parties. We do share your information with payment processors, fraud-prevention services, and regulatory authorities when legally required.

Third-party processors and data transfer on petani

petani contracts with third-party service providers to deliver our platform. These include payment processors (who handle mobile banking, local payment, online payment, e-wallet, and bank transfers), hosting providers (who store our servers and databases), and security vendors (who monitor for fraud and cyberattacks). We contractually require these vendors to protect your data and use it only to provide services to petani.

Our servers may be located outside Indonesia. If your data is transferred internationally, we ensure the receiving country or provider maintains security standards equivalent to those in Indonesia. We do not transfer data to jurisdictions with inadequate data protection unless you consent or it is legally required.

We may disclose your data to government agencies, law enforcement, or regulators if required by law or court order. We will attempt to notify you of such disclosures unless legally prohibited from doing so.

Cookies and automatic data collection on petani

We use cookies and similar technologies to remember your login session, store your preferences, and track your activity on petani. Cookies help us provide a faster, more personalized experience. For example, a cookie remembers which language you prefer or which sportsbook markets (Piala Indonesia, Piala AFF, Champions League) you follow.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for weeks or months). You can disable cookies in your browser settings, but doing so may prevent petani from functioning properly.

We also use web beacons and similar tracking pixels in emails and on the petani website to measure engagement. These technologies help us understand which email campaigns or page sections resonate with users across Jakarta, Surabaya, Bandung, and Medan.

Your rights and data protection on petani

You have the right to request deletion of your data, subject to legal obligations. If you close your account, we retain your identity and transaction records for regulatory and fraud-prevention purposes (typically for 5-7 years). After this retention period, we delete or anonymize your data.

You have the right to withdraw consent for marketing emails at any time. Every petani newsletter includes an unsubscribe link. You can also disable push notifications in your device settings.

To exercise any of these rights, contact our support team with your request. We respond within a reasonable timeframe and without charge, except for unreasonable or repetitive requests.

Data retention and security on our petani service

We retain identity and transaction data for as long as your petani account is active, plus a post-closure period required by law (typically 5-7 years for anti-money-laundering compliance). We delete other data (like analytics or support messages) after 1-2 years unless you request earlier deletion or we have a legal reason to retain it longer.

We protect your data using SSL/TLS encryption in transit—all communication between your device and petani servers is encrypted. We use encrypted storage for sensitive data at rest. We require strong passwords and offer optional two-factor authentication to prevent unauthorized account access. We conduct regular security audits and penetration tests to identify vulnerabilities.

Despite our best efforts, no security system is entirely impenetrable. If we discover a data breach affecting petani, we will notify affected users and take corrective action. We maintain cyber insurance and incident-response procedures to minimize damage and protect your information.

Contact and policy updates on petani

If you have questions about how we handle your data on petani, contact our support team through the petani website. We respond to data privacy inquiries within 10 business days.

We may update this privacy policy to reflect changes in our practice or legal requirements. Changes take effect when posted on this page. Your continued use of petani after a change indicates your acceptance of the updated policy. If a change materially affects your privacy, we will notify you by email or in-app message.

petani respects your data and operates transparently about how we collect, use, and protect it. By using our platform, you trust us with sensitive information. We take that responsibility seriously and commit to safeguarding your privacy across all petani services.